We hear this a lot, and sometimes it is true, but many times it is not the case. If you feel comfortable doing so, there are a couple of easy ways that you can test if your garage door opener is broken or if you have a broken garage door spring that needs to be replaced. The first
thing you need to do is look at the springs, if one is broken there will be a gap between the two parts of the spring.
Another good way to tell is if you disconnect the garage door opener from the garage door by pulling the emergency release handle. You should then be able to manually lift your door easily. If it is very heavy, you likely have a broken garage door spring. If the door lifts easily, then it is very possible your garage door opener is broken.